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Knowledgebase : Defender Pro 2012 Support
   


If you are experiencing a looping log-in, (where you are automatically logged out of windows) this occurs because you are using Vista Service Pack 1. Defender Pro 2012 is compatible with Vista Service Pack 2. Please upgrade to Service pack 2 and t...
Sometimes people can have an issue download Defender Pro from Internet Explorer 9. When downloading Defender Pro from the invoice or links with Internet Explorer 9, a message will appear stating that this type of file may be harmful to your computer. To ...
A: You can view your license via the customer portal here: https://secure.defender-pro.com/solo/customers/Default.aspx?AuthorID=2452290&CMID=1 -Under "Existing Customers" select License ID or Customer ID and log-in. Click "License and Activations...
If you are encountering the message "STOP! Defender Pro blocked this page." the web site in question may be a phishing page or spreading known malware. If you trust the website and would like to continue to access it as normal please click "Add to whit...
Q:Periodically I will see "Port Scan Detected" Pop Pop ups occur with 2 computers on the same network with Defender Pro installed, both are fully up to date. Both are configured to allow the other's IP address under Firewall>advanced>adpater rules. A: B...
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