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Knowledgebase : Activation errors
   


Error code 7 or 5013 indicates that you have used up all of your preset activations for your license. If this happens please notify technical support and they will review your account to see if you are eligible for a renewal.
Error code 69 or 5010 indicates that the License ID and Password being used does not match with the software being installed. Please make sure you are activating the correct version of your software for your license ID. If you are unsure please contact te...
The error codes 2, 4, 8, 11, 13, or 101 indicate that the online activation application cannot get past your NAT router or Firewall. You will need to disable your firewall temporarily to activate online. If you have Windows Vista or 7 there is also ...
Error code 100 or 200 indicates that the Password does not match the License ID being used. If you are receiving this error please make sure that you are typing in your License ID and Password correctly. If you are still having trouble, please contact tec...
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