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In certain circumstances, Defender Pro may need to be removed from your computer. The 2011 version and newer products, come with uninstall functions that are located in: C:Program FilesDefender Pro The file is called DefenderProUninstallTool.exe If yo...
Defender Pro Tech Support can be reached by phone at the following number: 1 877 887 3427 Support hours are Monday to Friday 8am to 5pm PST, and Weekends 9am to 4pm PST.
SUPERAntiSpyware Free Edition is 100% Free and will detect and remove thousands of Spyware, Adware, Malware, Trojans, KeyLoggers, Dialers, Hi-Jackers, and Worms. http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE [1] L...
For some computers the newest version of Defender Pro may be system intensive and affect performance. To correct this issue, you only need to open up Defender Pro, then select the Settings panel. From there go to the Antivirus tab, and switch Active Viru...
When installing Defender-Pro it is important to make sure that your Windows Service Pack is up to date, otherwise you will be unable to install Defender Pro. For Windows XP this is Service Pack 3. For Windows Vista this is Service Pack 2. For Windows 7 th...
Windows Security Essentials can be removed safely and easily in just a few easy steps. First, open up your start menu, and go into the Control Panel. Second, from the Control Panel you will need to locate the Programs and Features or Add/Remove P...
Recently, your Windows computer may have been prompted for an update from Microsoft. This update may have contained Windows Security Essentials. If so, you will need to remove Windows Security Essentials or restore your computer to before the most recent ...
From time to time Defender Pro will need to be renewed. When you are renewing your subscription you will be given access to the newest version of Defender Pro available. Before you can install the latest version or a Defender Pro Renewal, you will have t...
Defender Pro is a security oriented program designed to protect your computer. For that reason it should not be installed on a system that is already infected by a Virus or piece of Malware as it would compromise the security of the program. To ensu...
Often Antivirus software is installed on a computer and designed to prevent any other program from having its own level of access. If there is any other Antivirus software on your computer, it is recommended that to prevent any issues with installation, ...
The License ID and Password for Defender Pro are part of every product purchase. Both online and in store purchases issue the password and license ID for Defender Pro, but in different ways. If you purchase in store, your license ID and password are loca...
If the customer is using Internet Explorer and has a 64bit Windows, open up 64bit IE (default is 32) and see if that fixes the issue. You can do so by going to the start menu and typing 'Internet Explorer' in the search area at the bottom. Internet Explor...
To email Defender Pro Tech Support your issue simply send an email to the following email address: Support@defender-pro.com These email support requests will be answered in the order they are received and if follow up information is required the Tech wi...
In certain circumstances, Defender Pro may not communicate correctly with our server and this can sometimes cause premature expiration of your license. Please follow the steps below to resolve the issue you are experiencing with premature expirations: 1...
To speak to a live Tech Support agent through chat, simply go to the website: www.defender-pro.com Then select the "Live Help" option to be connected to a technician. Support hours are Monday to Friday 8am to 5pm PST, and Weekends 9am to 4pm PST.
Each license ID from Defender Pro comes with a set number of Activations. 15-in-1 comes with 5 activations. This means that you can activate it on 5 separate computers or on one computer 5 times. 5-in-1 comes with 3 activations. This means that you can ...
In rare occurrences, some clients may have trouble activating Defender Pro. This can be for several reasons. First be sure to check that you have correctly entered your license ID and password. Make sure that the license ID and password are for the corre...
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