Knowledgebase: Virus removal tools
Malwarebytes Cleaning Tool
Posted by - NA - on 19 October 2009 07:30 PM
Malwarebytes' Anti-Malware (MBAM) is a computer application designed for the removal of and protection from malware.

Click on Download under 'download options' and Choose Run.

  • Select your language and choose run.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • On the Scanner tab:
    • Make sure the "Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
  • Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

    NOTE: If you continue to have issues with Defender Pro, I would suggest you uninstall Defender pro, run this uninstaller, DP uninstaller link: http://defender-pro.com/apps/2009/BitDefender_Uninstall_Tool.exe

    Reboot the computer and reinstall Defender Pro on a clean, uninfected system.



    Link: http://fileforum.betanews.com/download/Malwarebytes-AntiMalware/1186760019/1


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